Last Updated: May 18, 2026

At ECOMZIER LLC ("Ecomzier," "we," "us," or "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

• Visit our website at ecomzier.com
• Use our Shopify design, development, or migration services
• Install or use any of our Shopify applications (including our Amazon-Shopify Connector, TikTok Connector, or Etsy Connector apps)
• Otherwise interact with us as a client, merchant, or website visitor

Please read this Privacy Policy carefully. By using our website or services, you agree to the practices described herein.

1. Who We Are

Ecomzier LLC is a Shopify Plus Design and Development Agency and software developer headquartered in Austin, Texas, United States. We serve two primary audiences:

• Agency Clients: Businesses that hire Ecomzier for Shopify store design, development, migration, and optimization services.
• Shopify Merchants: Store owners who install and use our publicly available Shopify applications listed on the Shopify App Store.

For applicable data protection laws, Ecomzier LLC is the data controller of personal information collected through our website and services.

2. Information We Collect

2.1 Information You Provide Directly

When you engage with our website or services, we may collect:

• Contact Information: Name, email address, phone number, company name, and business address.
• Billing Information: Payment details processed securely through our payment providers (we do not store full card numbers).
• Project Information: Details you share about your Shopify store, business goals, and project requirements.
• Account Credentials: Username and password if you create an account on our client portal.
• Communications: Messages, emails, and support tickets you send to us.

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device information (device type, operating system, browser type and version)
• Network information (IP address, internet service provider)
• Usage data (pages visited, time spent, links clicked, referring URLs)
• Cookie and tracking data (see Section 5 for details)

2.3 Information from Third Parties

We may receive information about you from:

• Shopify, when you authorize our apps to connect to your Shopify store
• Amazon Selling Partner API (SP-API), when you authorize our Amazon Connector app (see Section 7 for full details)
• Payment processors, for billing and fraud prevention purposes
• Analytics providers, to understand how our website is used

3. How We Use Your Information

We use the information we collect to:

• Deliver, operate, and improve our agency services and Shopify applications
• Process payments and manage billing
• Communicate with you about your projects, orders, or support requests
• Send marketing communications (you may opt out at any time)
• Detect and prevent fraud, security incidents, and misuse
• Comply with applicable legal obligations
• Enforce our Terms of Service and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third-party vendors who assist us with IT infrastructure, payment processing, customer support, analytics, and project management — bound by confidentiality obligations.
• Shopify: As required to operate our Shopify applications. See Shopify's Privacy Policy.
• Legal Authorities: When required by law, court order, or to protect our rights or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Support our marketing and advertising activities

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website. Our website does not respond to "Do Not Track" browser signals.

6. Shopify Application Data

When you install any of our Shopify applications, we access your Shopify store data only as authorized by you and as necessary to operate the specific app. This may include:

• Product listings, inventory levels, and pricing
• Order information and fulfillment status
• Store settings and configuration

We process this data solely to provide the functionality of the app and do not use it for any other purpose. All Shopify data is handled in accordance with Shopify's Partner Program Agreement and API Terms of Service.

7. Amazon SP-API Data — Amazon Connector Application

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

• TLS 1.2/1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• Role-based access controls and multi-factor authentication
• Regular vulnerability scanning and penetration testing
• 24-hour incident response procedures

No system is completely secure. In the event of a data breach involving your personal information, we will notify you and relevant authorities as required by applicable law.

9. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements

Specifically:

• Amazon buyer PII: Deleted within 30 days of order delivery
• Client project data: Retained for up to 3 years after project completion or as required by law
• Marketing data: Retained until you opt out or request deletion

10. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Opt out of marketing communications at any time
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@ecomzier.com. We will respond within the timeframes required by applicable law (30 days for GDPR, 45 days for CCPA).

11. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. For transfers from the European Economic Area (EEA) or United Kingdom, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law, notify you by email or prominent notice on our website.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us:

• Company: ECOMZIER LLC
• Email: info@ecomzier.com
• Address: 5900 Balcones Drive STE 100, Austin, TX 78731, United States
• Phone: +1 437-873-8057